Terms and Conditions

Terms of Use, Purchase and Return

Welcome to the Duraflow Industries eStore at www.duraflowindustries.com (the “Website”). The website is operated by Duraflow Industries. We are located at 15706 Garfield Rd, Wakeman Ohio.

Through the Duraflow Industries, provides you with access to a variety of resources, including the Website, information about our offering, services and other merchandise that may or may not be available for purchase, and tools (collectively “Services”). The Services, including any updates, enhancements, new features, and/or the addition of any new Web trainings. By using the Website, purchasing products and services from the Duraflow Industries or using any Services, you accept and agree to these Terms of Use, Purchase and Return, Duraflow Industries' Privacy, and applicable terms and conditions, policies or disclaimers referenced herein and accessible through the related hyperlinks (collectively the "Duraflow Industries Policies").

Terms Relating to Your Use of the Duraflow Industries

1. NOTICE SPECIFIC TO CONTENT & DOCUMENTS AVAILABLE ON THE WEBSITE OR SERVICES
   Permission to use the content on provided in the Duraflow Industries (such as videos, trainings, online documents, press releases, datasheets and FAQs) from the Duraflow Industries and Services is not granted.
    
2. MEMBER ACCOUNT, PASSWORD, AND SECURITY
   If the Duraflow Industries or any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You may also be required to accept a service agreement or separate terms of use as a condition of opening the account. You are responsible for keeping your account information and password confidential and are responsible for all activity that occurs under your account. You agree to notify Duraflow Industries without delay of any unauthorized use of your account or any other breach of security.
    
3. NO UNLAWFUL OR PROHIBITED USE
   As a condition of your use of the Services, you warrant to us that you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Services in any manner that could damage, disable, overburden, or impair any Duraflow Industries server, or the network(s) connected to any Duraflow Industries server, or interfere with any other party’s use and enjoyment of any Services. You may not attempt to gain unauthorized access to any Services, other accounts, computer systems or networks connected to any Duraflow Industries server or to any of the Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services. You may not use the Services in a way that infringes rights of third parties, including, but not limited to, willfully harming a person or entity, including Duraflow Industries.
   
   Duraflow Industries reserves the right at all times to disclose any information, the disclosure of which is necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Duraflow Industries’ sole discretion.
    
4. MATERIALS THAT YOU PROVIDE TO Duraflow Industries OR POST ON THE WEBSITE
   Duraflow Industries does not claim ownership of the materials you provide to Duraflow Industries (including feedback, ratings, and suggestions) or post, upload, input or submit to any Services or its associated services for review by the general public, or by the members of any public or private community (each a “Submission” and collectively “Submissions”). However, Duraflow Industries shall be permitted to use your Submission, including your name, for the purpose for which it was submitted.
   
   No compensation will be paid with respect to the use of your Submission. Duraflow Industries is under no obligation to post or use any Submission you may provide and Duraflow Industries may remove any Submission at any time in its sole discretion.
   
   You warrant and represent that you own or otherwise control all of the rights to your Submission as described in these Terms of Use, Purchase and Return including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
    
5. LINKS TO THIRD-PARTY WEBSITES
   The Duraflow Industries may include links to third-party websites that let you leave the Website. These linked sites are not under the control of Duraflow Industries and Duraflow Industries is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Duraflow Industries is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Duraflow Industries of the site. Your use of the third-party website may be subject to that third party’s terms and conditions.

Terms Relating to the Sale of Products to You

1. GEOGRAPHIC AVAILABILITY
   The Duraflow Industries is intended for use by customers who reside in the country or region serviced by this Website and there may be limits on where we can ship products as set forth in our shipping policies. To complete your purchase, you must have a valid billing and shipping address within that country or region.
    
2. EXPORT LIMITATIONS
   Products purchased from the Duraflow Industries may be subject to customs and export control laws and regulations. You agree to comply with all international and national laws and regulations that apply to you in relation to such products.
    
3. ACCURACY OF BILLING AND ACCOUNT INFORMATION
   You agree to provide current, complete, and accurate purchase and account information for all purchases made at the Duraflow Industries. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed in connection with your transactions.
    
4. PRODUCT AVAILABILITY AND QUANTITY AND ORDER LIMITS
   Product prices and availability are subject to change at any time and without notice. Duraflow Industries may place a limit on the quantities that may be purchased per order, per account, per credit card, per person, or per household
   
   Duraflow Industries may refuse or reject any order at any time, refunding you any monies you have paid for the order, for reasons which include, but are not limited to, if you have not met the conditions specified at the time of the order, if your payment cannot be processed, if the ordered products or services are not available, or for obvious errors on the Website or made in connection with your order. If we are unable to supply the products or services that you ordered, we will contact you and may offer you an alternative product to consider instead. If you do not choose to purchase the alternative product, we will cancel your order. In the event of obvious errors on the Website or made in connection with your order, we reserve the right to correct the error and charge you the correct price. In that situation, we will contact you and offer you the option of purchasing the product at the correct price or canceling your order. Credits or refunds will be made to the same method of payment and account used to place the order.
    
5. PRICE AND PAYMENT
   Prices at the Duraflow Industries will be as stated on the Website.
    
6. RETURN POLICY
   Duraflow Industries’ return policy is in addition to any statutory return rights you may have under law. Duraflow Industries will accept returns for items that meet the return criteria set forth below for 30 days from the date of purchase or download, as applicable. THESE RETURN CRITERIA CONDITION ANY RIGHT OF RETURN DESCRIBED IN THIS POLICY OR ELSEWHERE WITHIN THE Duraflow Industries, OTHER THAN THOSE REQUIRED UNDER LAW. We may deny any return or exchange if it fails to meet our return criteria. When you purchase a service or product from us, you agree that we may begin to provide the service or product immediately.

RETURN CRITERIA AND EXCEPTIONS:

• Stock items may be returned for a restock fee of 25%. The buyer is responsible for return shipping charges.
• Custom items may not be returned or refunded.
• In the case of an item being damaged in shipment or manufacturing defect or flaw we will replace or refund on a case by case basis.

Terms Relating to Both Your Use of the Duraflow Industries and Sales to You

1. CHANGING TERMS
   Duraflow Industries may change the Terms of Use, Purchase and Return at any time and without notice to you. The Terms of Use, Purchase and Return in force at the time you place your order will govern your purchase and serve as the purchase contract between us. Before your next purchase, Duraflow Industries may have changed the Terms of Use, Purchase and Return without notice to you. Please be sure to review the current Terms of Use, Purchase and Return each time you visit the Duraflow Industries. We recommend that you save or print a copy of the Terms of Use, Purchase and Return for future reference when you make a purchase.
    
2. LIMITATIONS ON USE BY MINORS
   You must have reached the age of majority in your province/territory of residence to purchase products from the Duraflow Industries.
    
3. PRIVACY AND PROTECTION OF PERSONAL INFORMATION
   Your privacy is important to us. We use certain information that we collect from you to operate and provide the Duraflow Industries and the Services. Additionally, we may also automatically upload information about your machine, your use of the Services and Service performance.
    
4. PRODUCT DISPLAY AND COLORS
   Duraflow Industries attempts to display product colors and images accurately but we cannot guarantee that the color you see on your monitor will exactly match the product’s color.
    
5. ERRORS ON SITE
   We work hard to publish information accurately, update the Website regularly and correct errors when discovered. However, any of the content on our Website may be incorrect or out of date at any given time. We reserve the right to make changes to the Website at any time, including to product prices, specifications, offers and availability.
    
6. TERMINATION OF SITE USE
   Duraflow Industries may terminate your account or use of the Duraflow Industries at any time for any reason, including, without limitation, if you are in breach of these Terms of Use, Purchase and Return or if the Duraflow Industries is no longer operated by Duraflow Industries. By using the Duraflow Industries, you agree to be responsible for any orders you make or charges you incur prior to such termination. Duraflow Industries may change, discontinue, or otherwise suspend the Duraflow Industries at any time, for any reason, and without prior notice to you. If such a change, discontinuance or suspension impacts your use of the Service or/product or otherwise disrupts your order, please contact the Duraflow Industries.
    
7. NO WARRANTIES
   Duraflow Industries MAKES NO WARRANTIES, EXPRESS OR IMPLIED, GUARANTEES OR CONDITIONS WITH RESPECT TO PRODUCTS OR SERVICES SOLD ON THE Duraflow Industries.
   
   THEY ARE WARRANTED, IF AT ALL, ONLY UNDER ANY LICENSE AGREEMENT OR MANUFACTURER’S WARRANTY THAT MAY ACCOMPANY THEM. YOU UNDERSTAND THAT YOUR PURCHASE AND USE IS AT YOUR OWN RISK AND THAT WE PROVIDE PRODUCTS AND SERVICES ON AN “AS IS” BASIS “WITH ALL FAULTS” AND “AS AVAILABLE.” YOU ASSUME THE ENTIRE RISK AS TO THEIR QUALITY AND PERFORMANCE. SHOULD THEY PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR. Duraflow Industries DOES NOT GUARANTEE THE ACCURACY OR TIMELINESS OF INFORMATION AVAILABLE FROM THE Duraflow Industries OR SERVICES. TO THE EXTENT PERMITTED UNDER YOUR LOCAL LAW, WE EXCLUDE ANY IMPLIED WARRANTIES, INCLUDING FOR MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE AND NON-INFRINGEMENT. YOU MAY HAVE CERTAIN RIGHTS UNDER YOUR LOCAL LAW. NOTHING IN THIS CONTRACT IS INTENDED TO AFFECT THOSE RIGHTS, IF THEY ARE APPLICABLE.
    
8. LIMITATION OF LIABILITY
   If, despite the other sections of this Contract, Duraflow Industries is found liable to you for any loss or damage that arises out of or is in any way connected with your use of the Duraflow Industries, the Services, or any product or service offered, you agree that your exclusive remedy is to recover from Duraflow Industries or any affiliates, resellers, distributors, and vendors direct damages up to an amount equal to the price of the product.
   
   YOU AGREE THAT YOU CANNOT RECOVER ANY OTHER DAMAGES OR LOSSES, INCLUDING, WITHOUT LIMITATION, CONSEQUENTIAL, LOST PROFITS, SPECIAL, INDIRECT, INCIDENTAL, OR PUNITIVE. THESE LIMITATIONS AND EXCLUSIONS APPLY EVEN IF YOU INCUR DAMAGES AND EVEN IF WE KNEW OR SHOULD HAVE KNOWN ABOUT THE POSSIBILITY OF THE DAMAGES. SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THESE LIMITATIONS AND EXCLUSIONS APPLY TO ANYTHING RELATED TO THE Duraflow Industries, THE SERVICES, THIS CONTRACT, OR ANY PRODUCT OR SERVICE OFFERED, INCLUDING LOSS OF CONTENT; ANY VIRUS AFFECTING YOUR USE OF THE Duraflow Industries OR SERVICES; DELAYS OR FAILURES IN STARTING OR COMPLETING TRANSMISSIONS OR TRANSACTIONS; CLAIMS FOR BREACH OF CONTRACT, WARRANTY, GUARANTEE, OR CONDITION; CONSUMER PROTECTION; DECEPTION; UNFAIR COMPETITION; STRICT LIABILITY, NEGLIGENCE, MISREPRESENTATION, OMISSION, TRESPASS OR OTHER TORT; VIOLATION OF STATUTE OR REGULATION; OR UNJUST ENRICHMENT.
    
9. GENERAL LEGAL TERMS INCLUDING BINDING ARBITRATION AND CLASS ACTION WAIVER
   1. Each Party shall, upon the reasonable request of the other Party, execute such documents and perform such acts as may be necessary to give full effect to the terms of this Agreement.
       
   2. For purposes of this Agreement, (a) the words “include,” “includes” and “including” shall be deemed to be followed by the words “without limitation”; (b) the word “or” is not exclusive; and (c) the words “herein,” “hereof,” “hereby,” “hereto” and “hereunder” refer to this Agreement as a whole. Unless the context otherwise requires, references herein: (x) to Statements of Work refer to the Statements of Work attached to, or entered into pursuant to, this Agreement; (y) to an agreement, instrument or other document means such agreement, instrument or other document as amended, supplemented and modified from time to time to the extent permitted by the provisions thereof and (z) to a statute, law or regulation means such statute, law or regulation as amended from time to time and includes any successor legislation thereto and any regulations promulgated thereunder. This Agreement shall be construed without regard to any presumption or rule requiring construction or interpretation against the Party drafting an instrument or causing any instrument to be drafted.
       
   3. Neither Party may assign, transfer or delegate any or all of its rights or obligations under this Agreement, without the prior written consent of the other Party, which consent shall not be unreasonably withheld, conditioned or delayed; provided, that, upon prior written notice to Duraflow Industries, Duraflow Industries may assign the Agreement to an affiliate of Duraflow Industries or to a successor of all or substantially all of the assets of Duraflow Industries through merger, reorganization, consolidation or acquisition. No assignment shall relieve the assigning Party of any of its obligations hereunder. Any attempted assignment, transfer or other conveyance in violation of the foregoing shall be null and void. This Agreement shall be binding upon and shall inure to the benefit of the Parties hereto and their respective successors and permitted assigns.
       
   4. Except as set forth in Section 11, this Agreement is for the sole benefit of the Parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit or remedy of any nature whatsoever, under or by reason of this Agreement.
       
   5. This Agreement may only be amended, modified or supplemented by an agreement in writing signed by each Party. No waiver by any Party of any of the provisions hereof shall be effective unless explicitly set forth in writing and signed by the Party so waiving. Except as otherwise set forth in this Agreement, no failure to exercise, or delay in exercising, any rights, remedy, power or privilege arising from this Agreement shall operate or be construed as a waiver thereof; nor shall any single or partial exercise of any right, remedy, power or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege.
       
   6. If any term or provision of this Agreement is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. Upon such determination that any term or other provision is invalid, illegal or unenforceable, the Parties hereto shall negotiate in good faith to modify this Agreement so as to effect the original intent of the Parties as closely as possible in a mutually acceptable manner in order that the transactions contemplated hereby be consummated as originally contemplated to the greatest extent possible.
       
   7. This Agreement shall be governed by and construed in accordance with the internal laws of the State of Ohio without giving effect to any choice or conflict of law provision or rule (whether of the State of Ohio or any other jurisdiction) that would cause the application of laws of any jurisdiction other than those of the State of Ohio. Any legal suit, action or proceeding arising out of this Agreement or the Services provided hereunder shall be instituted exclusively in the courts of the State of Ohio located in Summit County, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action or proceeding. Service of process, summons, notice or other document by mail to such party’s address set forth herein shall be effective service of process for any suit, action or other proceeding brought in any such court.
       
   8. Each Party irrevocably and unconditionally waives any right it may have to a trial by jury in respect of any legal action arising out of this Agreement or the transactions contemplated hereby.